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Summary of Elon Property Management Customer Service Calls

51 TOTAL CALLS
92% SUCCESSFUL CONNECTIONS
01:08 AVG CALL DURATION
0% ISSUES RESOLVED

Customers Contact Elon Property Management to Ask about:

Payments and Charges:

  • “Payment site wont work properly...it wont allow me to update my credit card #....the "Save" button does not function”
  • “Recieved letter payment insufficient funds”

Account:

  • “Rental balance invalid”

Request for Information:

  • “Concerns about a maintenance person at yout Cherry Glen location in Indianapolis, in”

Staff:

  • “Poor customer service”

Other:

  • “My apt”
  • “Property manager”
  • “Rent”

Elon Property Management Rating Stats

1.6 out of 5 stars
based on 46 reviews
See all 77 reviews

Rating stats

  1. 30 reviews
  2. 11 reviews
  3. 4 reviews
  4. 1 review
  5. 0 reviews

About Elon Property Management

Top 5 Elon Property Management Services

Property Rental, Apartment Rental, Customer Care, Sanitary Conditions, Manager

Top 5 Likes about Elon Property Management

Location, Things were fixed in a timely manner, Staff at holly sands fixed things quickly, Lowest rent in desired location is only reason i rented there, Location is the only thing i ever liked

Top 5 Dislikes about Elon Property Management

Staff not upholding their end of the contract agreement, Questionable and unethical business practices, Unavailability of location manager, Way issues with neighbors are handled, Unethical business practices

Summary

Elon Property Management, Inc. specializes in the multi-family housing management. The company is headquartered in Stone Mountain, Georgia, United States. It manages more than 150 apartment communities in the 20 US states including Indiana, Ohio, Kentucky, Pennsylvania, and Michigan. There are about 15000 property unites under management. The communities the company manages offer a broad range of living space options from studio units to 3-room bedrooms. Elon Property Management provides the following resident services: Contact a Property, and Pay Your Rent Online. Elon property list can be downloaded from the company website. Available payment options are Visa, MasterCard, American Express, and Discover. Consulting assistance is provided by phone and by e-mail.

Elon Property Management reviews and complaints

Elon Property Management is ranked 190 out of 1732 in Real Estate category

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Elon Property Management Stats

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